Rebirth Online Terms of Service
These Terms of Service ("Terms") are an agreement between you and Mar'Keith Cabeara Dalton ("we", "us", "our"), the independent developer who makes the Rebirth Online game ("the game") and sells it on the App Store. They cover your use of the game, its online features and any purchases you make in it. We update them when the game or our practices change (section 17).
1. Accepting these Terms
By downloading or playing the game you agree to these Terms and to our Privacy Policy at https://playrebirthonline.com/privacy. If you do not agree, do not use the game.
Your licence to use the app itself is Apple's Licensed Application End User License Agreement (the "Standard EULA"), which you accept when you get the game from the App Store: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/. These Terms add the rules for the game's online service, its purchases and its community. If these Terms and the Standard EULA conflict about the licence to the app, the Standard EULA wins.
These Terms are between you and us, not Apple. Apple is not responsible for the game, its online service or its support.
2. Who can play
- Rebirth Online is for iPhone. Today it is offered only as a test version (the "beta") to testers who join through Apple's TestFlight app. We plan to release it on the App Store in Canada, Australia and New Zealand in 2027.
- Online features (chat, whispers, guilds, the arena, the online backup and purchases) are for players 13 and older.
- Players under 13 can play on their device without an online account. Their game is saved on the device only, and online features and purchases stay off. If the App Store account on the iPhone is in the European Union or the European Economic Area, the same applies to players under 16.
- Players 13 to 17 play online with extra safety settings that cannot be turned off in the game's settings (see section 9 of our Privacy Policy). If you are under the age of majority where you live, ask a parent or guardian to read these Terms with you.
- Some parts of the game are for players 18 and older only: Dark Contracts, in-game aliases and investigations of them, a public in-game criminal record, and noble assignments played against other players' heroes.
The game asks for your birth month and year when you first start it, and again only after you delete your account or erase the device. Please answer truthfully every time.
3. Your account
You play as a guest; there is no username or password. Your account is kept on your iPhone, and the game backs up your hero online.
- Reinstalling on the same iPhone: the game remembers your account and offers to restore your hero from the online backup.
- Moving to another iPhone: when your version of the game shows Sign in with Apple in Settings → Account, you can link your account to it and use it to bring your hero to another iPhone. Until you link it, losing or resetting your iPhone can lose your hero.
Keep the support code shown in Settings → Account. We need it to find your account if you contact us.
You are responsible for what happens on your account. Do not sell, trade, share or transfer your account.
4. Your licence and virtual items
We give you a personal, non-exclusive, non-transferable, revocable right to use the game's online service for your own entertainment, under these Terms and the Standard EULA.
The game, including its story, characters, art, music and code, belongs to us or to the people who licensed it to us. Do not copy, sell or exploit it, and do not make or use cheats, bots or modified versions of the game, except where the law allows it.
Gold, gems, stamina, items, looks, Honour, titles, accolades, ranks, Victories, Infamy and anything else you get in the game are virtual items. You have a licence to use them in the game; they are not your property. They have no cash value and cannot be exchanged for real money or anything of value outside the game. You may not sell, buy or trade them for real money, or transfer, gift or trade them to another player; the game has no way to do so.
We may change, balance, add or remove game content and virtual items as the game develops. We will not take away virtual items you have earned or bought without a reason, such as fixing a bug, enforcing these Terms or a refund (section 5).
5. Gems and purchases
The gem store opens with the App Store release. In the beta, purchases are test purchases (section 7).
- Buying gems. Gems are the game's premium currency. You can buy them only through Apple's in-app purchase, and Apple's payment terms apply. Apple shows the price in your local currency before you buy, including any tax Apple collects.
- What gems buy. Gems buy looks and time, such as cosmetic looks for your hero or refilling stamina so you can play longer. They never buy stats, gear or better odds, and nothing in the game sells a random reward for gems or real money.
- Stamina and contests. Most activities cost stamina, including contests against other players' heroes, such as the arena, guild feuds and the war. Buying stamina buys more attempts, never a better result: who wins is decided by play. More attempts do not always add to your standing. Each contest limits how much results count toward a season's standing: past a set number in a day or a week, a result counts for less or, where a contest has a daily limit, not at all. Some fights are practice and count for nothing; an arena bout that is practice says so on its result. Some contests count a result only for an account that is linked to Sign in with Apple and at least 3 days old.
- Titles and accolades are earned only by playing. Some give a small in-game bonus that depends on how hard they were to earn. Gems or money never grant, upgrade or swap one.
- Paid gems never expire.
- No transfers. Gems and anything you get with them cannot be exchanged for money, or transferred, gifted or traded to another player.
- Delivery. Gems are added to your account once Apple confirms the purchase. If a parent's approval is needed (Apple's Ask to Buy), the purchase shows as pending until it is approved. Your gem balance is kept with your account on our servers, so buying and spending gems need an internet connection.
- Limits. Players under 13 cannot buy. A daily limit applies to stamina refills, and it is lower for teens. Teens (13 to 17) also have a daily limit on gem spending of 500 gems at most, which they can lower; anyone 18 or older can set their own in Settings → Account → Spending. A lower limit starts at once and a higher one the next day (00:00 UTC). Teen accounts see gem packs up to US$19.99 and can buy at most US$50 of gems in any 30 days, counted at each pack's US App Store list price, whatever currency Apple charges in; purchases Apple refunded do not count toward it.
- No refunds from us for a change of mind. Gems are added once Apple confirms your purchase, and anything you unlock with gems is delivered as soon as you confirm it. We do not give refunds or exchanges because you changed your mind. This does not limit "Your consumer rights" below, and it does not stop you asking Apple (next point).
- Apple decides App Store refunds. Apple takes every App Store payment and decides every App Store refund request; we cannot grant or block one. To ask for one, go to reportaproblem.apple.com or contact Apple Support.
- After a refund. If Apple refunds a gem purchase, in full or in part, we remove the gems the refund covers. If you have already spent them, your gem balance goes below zero: you cannot spend gems until it is back to zero or more, and gems you earn or buy go to it first (the store tells you before you buy). A balance below zero is not a debt in money: we never ask you to pay it, and nothing outside the game is affected. Looks, parts, dyes and stances you unlocked with the refunded gems are on hold until then and come back by themselves when your balance is back to zero; or you can give a held item back, and its gems come back to your balance. If Apple tells us it refunded you because of a problem in the game, we remove only the gems from that purchase you had not spent. We never take away anything you got with gems that were not refunded, we never charge a fee, and we never close, suspend or lock your account because you asked for a refund. If Apple reverses a refund, we return the gems and lift any hold.
- Purchase pause. If three refunds within 90 days took back gems you had already spent, new purchases on the account pause until fewer than three such refunds are left in the last 90 days, and the store shows the date it ends. Refunds of gems you had not spent, and refunds Apple gives for a problem in the game, never count. If you think a pause is a mistake, email support@playrebirthonline.com and we will review it with you and lift it if it was.
- Deleting your account. If you delete your account, your unspent gems and everything you got with them are deleted with it and cannot be restored.
- Prices and offers can change. The price you pay is the one Apple shows when you buy.
Your consumer rights. Nothing in these Terms takes away a right or remedy you have under consumer law that cannot be excluded. A change of mind is not covered, but these are: if gems or an item you paid for do not arrive, do not work, or are not as described, email us and we will deliver or fix them. If we cannot, or the law gives you the right to choose a refund, ask Apple for one: we will not oppose it. Australia: Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. New Zealand: The Consumer Guarantees Act 1993 applies to the game and what you buy in it. Canada: The consumer protection law of your province applies.
6. No gambling
You cannot wager real money, gems, gold or items on anything in the game. Any dice or card games in the game, such as those at the tavern, are played only for Honour, an in-game standing that has no value and cannot be bought, sold or exchanged. Like other activities, a game at the tavern costs stamina; nothing you can win there has any value.
7. The TestFlight beta
- The beta is a test version of the game. It may have bugs, and features may change or be removed. We may end the beta at any time. Apple's TestFlight terms also apply.
- Purchases in the beta use Apple's test system and cost nothing. A daily limit applies to gems from test purchases.
- We plan to carry beta heroes over to the App Store release. Gems from test purchases that are still unspent are removed before the App Store release; looks you got with them are yours to keep, as our thanks for testing.
- If you send us ideas or feedback, we may use them freely, without paying you or naming you.
8. Community rules
Rebirth Online has player chat, whispers, hero names, status lines and guild text. When you use them:
- Be kind. No harassment, hate, threats or sexual content.
- Keep personal details private, yours and everyone else's.
- No scams, spam or cheating offers.
- Do not cheat, exploit bugs, use unauthorised software, or interfere with the game, its servers or other players.
- Do not pretend to be a member of our team.
Zero tolerance. Rebirth Online has no tolerance for objectionable content or abusive players. Do not post or send harassment, hate speech, threats, sexual content, content that sexualises or endangers minors, anyone's personal information, scams or spam, whether in chat, whispers, names, statuses or guild text. We review reports within 24 hours. When something breaks these rules we remove it and suspend or ban the account that posted it. You can report any message or player, and block anyone, at any time.
The game shows these rules before you can chat and asks you to agree to them. Chat stays off until you do.
9. Your content
"Your content" means anything you write or create in the game: messages, whispers, hero names, status lines, profile details and guild names, tags and mottos.
You keep any rights you have in your content. You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, filter, display and send your content as needed to run the game and show it to the players it is meant for. This licence ends when your content is deleted, except for copies we keep as described in our Privacy Policy (for example, a copy of reported text kept for safety).
You are responsible for your content, and you promise you have the right to post it.
10. Moderation and enforcement
- Messages, names and status lines pass through automatic filters that mask offensive words and remove links, email addresses and phone numbers. Chat and whispers also stop a message that shares contact details, such as a social media handle or an invite link, or that asks for personal information. The filters are not perfect, so please report anything they miss.
- You can report any message (tap it) or any player (open their card), and block anyone. Wherever another player's name shows in the game, such as in town lists, on boards, in the town crier's news or on battle cards, you can report or block them there. Blocked players' messages disappear at once.
- Guild leaders and officers can mute members in their guild's chat.
- We review reports within 24 hours, and reports about a young player's safety first.
- A message that several players report may be hidden, and an account that many players report may have its chat paused, until a moderator has looked at it.
- If content or behaviour breaks these Terms, we may remove the content, restrict your chat for a time, or suspend or permanently ban your account. We may also delete an account that is used to break the law or to harm other players. We will usually tell you why, unless that would put someone at risk or the law does not allow it.
- Before season rewards are given, we check the top results by replaying their recorded fights. If a result was earned by cheating, or a fight fails that check after a person has looked at it, we may remove that season's standing and the rewards that came with it.
- If you think we made a mistake, email support@playrebirthonline.com with your support code.
We are not responsible for what other players say or do, but we act on reports as described above. If you think someone is in danger, contact your local emergency services first.
11. Deleting your account
You can delete your account at any time: Settings → Account → Delete account and data. This permanently deletes your account and its data from our servers and from your iPhone, including your hero, progress, virtual items, unspent gems, guild membership and the messages you wrote. It cannot be undone. Our Privacy Policy explains what is kept afterwards and for how long. If you lead a guild, leadership passes to another member, or the guild closes.
You can also simply stop playing at any time.
12. The game world
The world of Rebirth Online includes many characters run by the game alongside other players.
Some of the game's stories let heroes commit crimes, gather Infamy, keep an in-game criminal record, take an alias, or take contracts against the realm's nobles. These are fiction about your hero inside the game. They say nothing about you, they have no meaning outside the game, and nothing in them asks you to do anything in the real world. Another player's in-game record or alias is part of the story too: please do not use it to harass them (section 8).
13. Changes to the game and the service
Online features need an internet connection. We work to keep the game running, but we may change, pause or end features, or the online service, as the game develops. We may suspend or end your access under section 10. If we decide to stop running the game's online service, we will give reasonable notice in the game where we can.
14. Disclaimers and limits on liability
The game is provided "as is" and "as available". We do not promise that it will always be available or free of errors, or that your progress will never be lost, although we work hard to make it reliable.
To the extent the law allows, we are not liable for indirect, incidental, special or consequential losses, or for loss of virtual items, data or progress, and our total liability to you for any claim about the game is limited to the amount you paid for the game and in-game purchases in the twelve months before the claim (which may be zero).
Nothing in these Terms excludes, restricts or changes any guarantee, right or remedy you have under consumer law that cannot be excluded, including the Australian Consumer Law and the New Zealand Consumer Guarantees Act 1993. Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or for fraud.
15. Governing law and disputes
If you have a problem with the game, please email us first. Most problems can be fixed quickly.
These Terms are governed by the laws of the State of Alabama, USA, without regard to its conflict-of-law rules. Disputes will be decided by the state or federal courts located in Alabama. If you live outside the United States, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in your local courts where those laws give you that right.
16. Other terms
- These Terms, our Privacy Policy and the Standard EULA are the whole agreement between you and us about the game.
- If a court finds part of these Terms unenforceable, the rest stays in force.
- If we do not enforce a part of these Terms straight away, we can still enforce it later.
- We may transfer these Terms to someone who takes over the game, for example a company we set up to run it. Your rights under these Terms and under the law stay the same.
17. Changes to these Terms
We update these Terms when the game or our practices change. We post the new version at https://playrebirthonline.com/terms and change the dates at the top. If we change the community rules in section 8 in a way that matters, the game shows the rules again and asks you to agree before you can chat. If a change is significant, we will also tell you in the game or in the App Store update notes before it takes effect. If you keep playing after a change takes effect, you accept the new Terms.
If you live in Quebec. The parts of these Terms we may change are the community rules (section 8), the rules for virtual items, gems and purchases (sections 4 and 5), the beta (section 7), moderation (section 10) and how the online service runs (section 13). We will send you a notice in the game at least 30 days, and no more than 90 days, before a change takes effect. It will show the new wording, the wording it replaces, and the date the change takes effect. If the change increases what you must do or reduces what we must do, you can refuse it and end this agreement at no cost, up to 30 days after the change takes effect, by deleting your account (section 11) or by emailing support@playrebirthonline.com.
18. Contact
Mar'Keith Cabeara Dalton, developer and seller of Rebirth Online
State of Alabama, USA
Support: support@playrebirthonline.com
Privacy: privacy@playrebirthonline.com
Website: https://playrebirthonline.com